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Over a year ago, when I first started looking for a Volvo mechanic for my '98 V70, this was the closest place. But I found personal service and a place that cares about me and my car. I have now purchased a second Volvo, and I know that this is the place that is reasonable in prices, spot on with appointments, and remembers who I am and which vehicle is mine. I hadn't been really sure about driving a Volvo, but after hitting a deer, I am glad I was in a Volvo! I purchased another one, and will keep going back to Charlie as long as I have one. I recommend Expert Auto Care to anyone.
I have finally found an auto repair/mechanic that I can truly trust. When I bought my first Volvo, I knew I would eventually need a mechanic so I went to the internet and found Charlie at Expert Auto Care. He helped me develop a plan for getting an older Volvo running in tip top shape. His expertise and attention to detail is unsurpassed. He cares about his customers and their vehicles. As if this isn't enough, answering the phones and running the business office is Ricky. Ricky is an amazing communicator. I've never had a shop give me so many updates while my car is being tended to. I have already sent several people to Expert Auto Care and can not express my gratitude enough for their professionalism and dedication to their craft. Needless to say, I am a life long customer!
I highly recommend these guys. They take the time to really help their customers, not just try to pick expensive things to make more money. I appreciate a company that VALUES their customer relationships and understands that the relationships they create lead to future return business. They told me all the options including the money saving options they did not have to tell me about. Some companies just want to fatten the ticket and make more money. In the long run, return happy customers and the free good word of mouth of happy customers is what keeps any business relationships blossoming. I highly recommend their expertise!
I have been bringing my Volvo XC90 to Charlie for about a year now, and have always received exceptional service. They have fixed different issues on my vehicle for a fraction of the price of other competitors, and have always been able to get me in immediately. Recently my A/C wasn't working correctly, and Charlie kept following up to be sure that I was satisfied with the temperature. It was already blowing ice cold! I can't recommend a better repair shop.